Privacy Policy

I.T.E.N.O.S. GmbH is very concerned with maintaining the privacy of your personal information. We always inform you what personal data we collect, how your data is used, and how you can influence the process.

1.) Where can I find the information that is important to me?

This data privacy information provides an overview of the items which apply to Deutsche Telekom processing your data on this website.
Further information on data protection is available at https://www.telekom.com/de/verantwortung/datenschutz-und-datensicherheit/datenschutz and at http://www.telekom.de/datenschutzhinweise.

2.) Who is responsible for data processing? Who should I contact if I have any queries regarding data privacy at Deutsche Telekom?

I.T.E.N.O.S. GmbH is the responsible data controller. If you have any queries, please contact our Group Data Privacy Officer, Dr. Claus D. Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany, datenschutz@telekom.de or datenschutz@itenos.de

3.) What rights do I have?

You have the right

  • To request information on the categories of personal data concerned, the purpose of the processing, any recipients of the data, and the envisaged storage period (Art. 15 GDPR);
  • To request that incorrect or incomplete data be rectified or supplemented (Article 16 GDPR);
  • To withdraw consent at any time with effect for the future (Article 7 (3) GDPR);
  • To object to the processing of data on the grounds of legitimate interests, for reasons relating to your particular situation (Article 21 (1) GDPR);
  • To request the erasure of data in certain cases under Article 17 GDPR – especially if the data is no longer necessary in relation to the purposes for which it was collected or is unlawfully processed, or you withdraw your consent according to above or object according to above;
  • To demand under certain circumstances the restriction of data where erasure is not possible or the erasure obligation is disputed (Article 18 GDPR);
  • To data portability, e., you can receive your data that you provided to us, in a commonly used and machine-readable format such as CSV, and can, where necessary, transfer the data to others (Article 20 GDPR);
  • To file a complaint with the competent supervisory authority regarding data processing (for telecommunications contracts: the German Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit); for any other matters: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen).

4.) Who does I.T.E.N.O.S. GmbH pass my data to?

To processors, i.e., companies we engage to process data within the legally defined scope, Article 28 GDPR (service providers, agents). In this case, I.T.E.N.O.S. GmbH remains responsible for protecting your data.
Owing to legal obligations: In certain cases, we are legally obliged to transfer certain data to a state authority that requests it.

5.) Where is my data processed?

In general, your data is processed in Germany.

6.) What data is recorded, how is it used, and how long is it stored?

Technical characteristics: When you visit our websites, the web server temporarily records the domain name or your computer’s IP address, the file requested (file name and URL) by the client, the http response code, and the website from which you are visiting us.
The recorded data is used solely for data security purposes, particularly to protect against attempted attacks on our web server (Article 6 (1f) GDPR). We do not use it to create individual user profiles nor do we share this information with third parties. It is erased after seven days at the latest. We reserve the right to statistically analyze anonymized data records.

7.) Data control for the social media plug-ins used

Some of our websites include buttons for social media networks (Facebook Like button, Google +1, Twitter button) that you can use to recommend the services of I.T.E.N.O.S to your friends and family. To ensure you retain full control of the data, the used buttons provide direct contact between the respective social network and the visitor only once you actively click on the button (one-click solution). When the social media plug-in is activated (Art. 6 (1) a GDPR), the following data can be forwarded to the social media provider: IP address, browser information, operating system, screen resolution, installed browser plug-ins (such as Adobe Flash Player), previous website if you followed a link (referrer), URL of the current website, etc…
The next time you visit the website, the social media plug-ins are again provided in the default disabled mode, thus ensuring that no data is transferred during a repeat visit to the website.
Further information on social media plug-ins is available at: https://www.sicherdigital.de/sicher-surfen#aufpassen-beim-like-button as well as on <<1-Click Lösung>>

a) Techniques

 Cookies

We use cookies for certain services. These are small text files that are stored on your computer. They enable the system to tell if you repeatedly visit websites from the same computer.

Session cookies are cookies which are only stored on your computer for the duration of your Internet session and are required for transactions (e.g. to log in or to complete a purchase). They simply contain a transaction ID.

For certain services, we use persistent cookies, which are stored on your computer for future sessions. In this case, we notify you about the cookie’s storage period.

You can set your browser to prevent these cookies being stored or to delete the cookies at the end of your Internet session. However, please remember that in this case you may not have access to the full range of functions offered by our websites. For information about browser settings go to: https://www.sicherdigital.de/sicher-surfen#sicher-surfen-browsereinstellungen

This website uses the open source web analysis service Piwik. Piwik uses so-called “cookies”. Cookies are text files which are stored on your computer and make it possible to analyze your usage of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is made anonymous before it is saved.
The information generated by the cookie about the use of this website will not be passed on to third parties. You can stop cookies from being saved on your computer by selecting the relevant settings in your browser software; please note, however, that you may not be able to use all of the features of the functions on this website in such cases.
If you do not agree to the storage and use of your data, you can deactivate the storage and use. In this case, an opt-out cookie is stored in your browser to prevent Piwik from saving usage data. If you delete your cookies, the Piwik Opt-Out cookie will also be deleted. The opt-out must be reactivated the next time you visit our site.

Other personal details, such as your name, address, telephone number or e-mail address will not be recorded unless you provide this information voluntarily. The data you supplied when contacting us, which can be found on the contact form, is used exclusively by ITENOS to formulate its response to your query.

JavaScript

JavaScripts are used to call the application and to transfer the collected parameters to the particular service provider/tracking pixel provider.

Techniques used on these websites and purposes:

Company Purpose Technique and, where applicable, storage period Involved as Opt-out
Piwik Customized design

Cookie

Saved until deleted

Processor Opt-out

You can consult further information on cookies and the individual providers on the websites www.meine-cookies.org or www.youronlinechoices.com.
Here you can also choose not to receive usage-based online advertising from a single or from all of these companies at http://www.youronlinechoices.com/de/praferenzmanagement/.

8.) Services from other companies that assume responsibility for providing their services

 Google

On individual websites we use Google Maps to display maps, locations and for route planning. Google Maps is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By embedding Google Maps your IP address is transferred directly to Google and a cookie stored as soon as you visit this kind of website. You can obtain information and opt out at any time from data processing by Google at http://www.google.de/intl/de/policies/privacy.

We use the remarketing and Google AdWords function from Google Inc. (“Google”) on our websites. This function is implemented via a cookie and is used to present website users with web advertising tailored to their interests as part of the Google advertising network. Users can then be shown on these pages advertisements which relate to content users have accessed previously on websites that use the Google remarketing function. According to its own statements, Google does not collect any personal data with this process. If you, however, do not want to use Google’s remarketing function, you can disable this permanently by adjusting the relevant settings at http://www.google.com/settings/ads. Alternatively you can disable the use of cookies for targeted advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp. Further information on Google remarketing and Google’s privacy policy is available at: http://www.google.com/privacy/ads/.

If you access our websites via a Google ad, Google AdWords stores a cookie on your computer. This cookie becomes invalid after 30 days. No conclusions can be drawn about you as a person. We use the information collected with the aid of this conversion cookie to create statistics about our conversion rate. This means that we find out how many users came to our websites via a Google ad. If you do not wish to participate in the tracking process, you can disable cookies for conversion tracking by specifying in your browser settings that cookies from the relevant domain are to be blocked: Google AdWords: googleadservices.com

Data privacy information last revised 18-May-18