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The ITENOS Service Desk. Full commitment for optimal service around the clock.

Our service desk heroes show with a twinkle in their eyes that they are there to help our customers in all situations. After all, it’s not for nothing that our service desk stands for excellent service. IT’s us. We love service.

Your expert for ICT

All services from a single source

ITENOS has been a leading provider of individual ICT solutions with end-to-end responsibility and its own German data centers for 30 years.

The ITENOS factor
Our seven elements for successful IT projects.
Learn more about the brains behind your business success. ITENOS – IT’s us!
 
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The gateway to the world of digitization
DataLogistIX
All connections on a single port: your direct route to the cloud, the Deutsche Telekom network, and DE-CIX.
 
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Supporting SMEs
ITENOS receives colocation provider award for the fifth time
“ITENOS is an agile colocation service partner with a comprehensive portfolio for startups and SMEs that leaves nothing to be desired.” ISG, 2023
 
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ITENOS is a sustainable ICT company
Sustainability is in everything we do. Because protecting the climate and the environment are as close to our hearts as leaving behind a world worth living in for generations to come.
 
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On the spot around the clock

ICT services for SMEs are our passion. That’s why we develop tailored solutions and custom overall concepts – high quality, reliable and with all services from a single source.

Cloud & IT infrastructure

We offer you a custom and flexible IT infrastructure from a single rack to a hybrid cloud.
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Data Center & Facility Solutions

We provide stable and secure data center solutions and centrally managed access control.
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Cloud & IT infrastructure
Connectivity, Networks & Internet Access Services
Data Center & Facility Solutions
Managed Services

Connectivity, Networks & Internet Access Services
We network your location with each other, with the internet, or with the major cloud hyperscalers.
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Cloud & IT infrastructure
We offer you a custom and flexible IT infrastructure from a single rack to a hybrid cloud.
Read more
Data Center & Facility Solutions
We provide stable and secure data center solutions and centrally managed access control.
Read more
Managed Services
We manage your IT – from individual components to the entire infrastructure, end to end.
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Connectivity, Networks & Internet Access Services

We network your location with each other, with the internet, or with the major cloud hyperscalers.
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Managed Services

We manage your IT – from individual components to the entire infrastructure, end to end.
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read more Site networking

From branches to wind farms: Autonomous IP networks securely connect all locations to the headquarters.

read more Internet connection

Rely on ISO certified quality and highest security for your internet connection.

read more SD-WAN

Tomorrow’s site networking with SD-WAN – software-based networks for maximum flexibility.

read more Cloud Gateway

The DataLogistIX cloud gateway connects you directly to all the big cloud hyperscalers – reliable and cost-effective.

read more Multicloud

Multicloud for perfect orchestration of cloud infrastructure and compatibility with hyperscalers thanks to Cloud Connects.

read more Cloud SBC

Secure VoIP network: We integrate voice connections in the data network via Cloud Session Border Controllers.

read more Platform Services

Whether infrastructure-based or virtualized – we cover the entire life cycle of your applications.

read more Colocation

Put your equipment and your data in good hands – and in a highly secure and highly reliable environment.

read more Data centers

Infrastructure from seven advanced and ISO-certified data centers at five locations in Germany.

read more Access control

Simple, transparent and secure: Manage access technologies across locations and manufacturers.

read more Managed O365 backup

Secure your Office 365 data against loss or theft in certified Deutsche Telekom data centers.

read more Datacenter OnPremise

With the On Premise solution, ITENOS provides modern data center infrastructure at the customer’s site for maximum security and control at the same time.

read more IT 4 Network Services

Bundled breakout for secured internet access and secure access to your corporate network.

read more Veeam Cloud Connect

Veeam Cloud Connect from ITENOS provides cloud-based backups and disaster recovery as a managed service.

Discover ICT concepts that work

Cloud Gateway: The link to large cloud hyperscalers

The DataLogistIX cloud gateway connects you directly to all the big cloud hyperscalers – reliable and cost-effective.
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Other solutions

Our success stories

Our solutions are as individual as each of our customers – and we serve a broad range of industries and businesses!
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The ITENOS factor

Experienced and competent
Collaborative and pragmatic
Fast and secure
Comprehensive and reliable
Creative and solution-focused
Customized and tailor-made
Authentic and passionate
Experienced and competent
The ICT specialist for SMEs. For more than 30 years. Learn more
Collaborative and pragmatic
Listening. And approaching every project as peers. Learn more
Fast and secure
Secure data management. Round the clock with high availability. Learn more
Comprehensive and reliable
Taking responsibility. We've got your back. Learn more
Creative and solution-focused
Finding solutions. Not just good ones, but the best. Learn more
Customized and tailor-made
Customizing the standard. With new products, adapted to your needs. Learn more
Authentic and passionate
Keeping our promises. We go the extra mile every day. Learn more

The ITENOS factor

Experienced and competent

The ICT specialist for SMEs. For more than 30 years.
Our team of 220 experts has a broad technical background and many years of experience. ITENOS spun off from the Deutsche Telekom Group over 30 years ago – as a pioneer, we know the ICT market better than many others. That’s why we know exactly how to effectively support SMEs in their digital transformation.
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Collaborative and pragmatic

Listening. And approaching every project as peers.
We are an SME, so we know your expectations and can offer you advice as peers. We speak the same language and develop all ICT solutions closely in line with the specific requirements of your company. We always take a pragmatic approach: We refine standard technologies into custom, high-performance and economical solutions.
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Fast and secure

Secure data management. Round the clock with high availability.
Zero faults is our aspiration. For more than 25 years we have stood for the highest data security and reliability. To ensure maximum availability of your ICT systems, we are part of the TÜV certified zero outage program of Deutsche Telekom. When it comes to data protection, your IT is also in good hands with us, thanks to German data centers and strict government regulations.
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Comprehensive and reliable

Taking responsibility. We've got your back.
We take responsibility for your ICT. Whether for secure networking of your company locations, hosting your IT infrastructure or linking to common cloud platforms, we take care of it – comprehensively, reliably and from end to end. We will not leave you alone with your challenges but we will assist you with digitalization issues.
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Creative and solution-focused

Finding solutions. Not just good ones, but the best.
We are there where we are needed and we will not leave you alone with your challenges. We tackle your ICT tasks strategically and find not only good solutions, but the best. That's because our ICT experts always have more than just one idea of how to successfully implement your projects. We never lose sight of the common goal, and we implement all steps in a focused manner.
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Customized and tailor-made

Customizing the standard. With new products, adapted to your needs.
We develop all ICT solutions to meet your specific requirements. With modular components that we select and combine to configure the right solution for you. Many of our customized ICT solutions are based on the proven state-of-the-art technology of our corporate parent Deutsche Telekom.
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Authentic and passionate

Keeping our promises. We go the extra mile every day.
With us, our word is still our promise. With us what you see is what you get, and we keep our promises. This includes not only 24/7 personal support and honest, manufacturer-neutral advice, but above all a team of passionate experts. We are only satisfied when we have provided you with the best possible solution.
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Boost your digitalization to a new level.

SD WAN

Tomorrow’s Site networking of tomorrow – with SD WAN – software-based networks for maximum flexibility.
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Data center certification

Which standards and certificates stand for proven security in data centers?
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Colocation

Put your equipment and your data in good hands – in a high-security and high-reliability environment.
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Data center Frankfurt-Rödelheim

Highest security and performance with direct connection to the data center campus in Kleyerstraße.
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96 percent of you recommend us as an ICT partner, and you rate your satisfaction with our solution as 4.8 out of 5 stars.

Nothing is more important to us than the satisfaction of our often long-term customers. That's why we are very pleased with the results of our 2023 customer survey. Thank you for your positive feedback and your trust!

Certificates

Please contact us! We are looking forward to your project.
We will be happy to provide you with the appropriate expert and answer your questions about planning, implementation and maintenance of your digitization projects.