#1 Experienced and competent

Over the years our 220-strong team has built the broad-based technical expertise and solid track record to provide you with effective and comprehensive ICT infrastructure support. ITENOS was founded more than 25 years ago as a Deutsche Telekom spin-off at a time when digitalization was still in its infancy. As one of the original pioneers we are more familiar with the ICT market than most other players and we are experts in providing effective support to SMEs in the digital transformation.

#2 Collaborative and pragmatic

We are also an SME, which means we are fully aware of the needs and expectations of our customers and capable of providing qualified advice. We speak your language and know exactly which ICT solutions to recommend for your specific requirements. All the ICT solutions we develop are designed to fit your company’s individual set-up. We always take a pragmatic approach, upgrading standard technologies into customized solutions that are both efficient and cost-effective.

#3 Resourceful and solution-focused

We provide support where it is needed so that you don’t have to deal with your challenges alone. We take a systematic approach to tackling your ICT projects and develop individual solutions for you. Those solutions aren’t just good; they’re the best because our ICT experts always have more than one idea on how to effectively implement your projects. We never lose sight of our common objective and we take a focused, step-by-step approach to achieving it.

#4 Customized and tailor-made

All the ICT solutions we develop are designed to fit the needs of your business like a glove. We always take a pragmatic and solution-driven approach, upgrading standard technologies into customized solutions that are both efficient and cost-effective. Many of our tailor-made ICT solutions are based on our parent company Deutsche Telekom’s state-of-the-art technology.

#5 Fast
and secure

For more than 25 years we have stood for highest data security and system reliability. To ensure the maximum availability of your ICT systems we participate in Deutsche Telekom’s TÜV-certified Zero Outage Programme. As a result, you benefit from the greatest-possible stability and reliability. If, despite everything, you do experience a problem we guarantee a prompt response, fast times back to service and minimum downtime. You can also rest assured that your IT is in capable hands when it comes to data protection, thanks to our German data centres and our stringent corporate governance.

#6 Comprehensive and reliable

We assume responsibility for your ICT, whether we’re setting up a secure network for your sites, hosting your IT infrastructure or connecting you up to popular cloud platforms. In fact, we deliver a comprehensive, reliable, end-to-end service. Leaving you to face the challenges of the digital transformation alone isn’t an option for us. We provide you with professional guidance throughout the entire process.

#7 Authentic and passionate

When it comes to our business, our word is our bond. We are authentic people who deliver on our promises. Our team of dedicated experts provides honest, manufacturer-independent advice, personal support, an all-inclusive 24/7 service and, more importantly, we are never satisfied until we have delivered the best-possible solution for you and your company. We go that extra mile for our customers every day and we are passionate about what we do!